PH — The initial investigation framed the problem as the absence of an…

The initial investigation framed the problem as the absence of an AI-driven “Smart PMO”: multi-project ICT organizations suffer manual issue triage, inconsistent effort estimation, and failure to learn statistically from historical data; this framing remained the constant thread across all phases.

Source: PUMA project documentation · Traceability: corpus unit PHASE-001 · Confidence: verified-at-primary-source